Customer: Rangeford Villages
Location: Wadswick Green, Corsham
Vehicles Delivered: One six-seater, one four-seater, one 2-seater with rear cargo box
Overview
Rangeford Villages, an organisation focused on delivering high-quality living environments for older adults, required reliable, stylish, and practical utility vehicles to support daily operations at their Wadswick Green location. Their goal was to enhance resident experience, improve staff mobility around the site, and demonstrate continued investment in their community.
After exploring their options, Rangeford Villages selected Utility Vehicles UK to supply their new fleet.
The Sales Experience
From the outset, Sales Manager Dave provided a clear, confident, and knowledgeable approach. The Rangeford team reported feeling fully understood throughout the process, confirming that Dave’s expertise helped them quickly identify the right vehicles for their needs.
Dave introduced refurbished vehicle options as a potential cost-saving route, but the customer already had a clear vision of what they wanted. The quotation process was described as timely, transparent, and simple, with no unexpected extras along the way.
“The pricing was very clear and easy to understand. There were no surprises at all. It was very straightforward.”
The team appreciated having time and space to make decisions without pressure, rating Utility Vehicles UK’s professionalism and communication an impressive 9 out of 10.
Communication and Ordering Process
Throughout the build, ordering, and delivery stages, the customer received consistent updates and clear communication. This ensured that all internal teams at Wadswick Green knew what to expect and when.
“We knew what was happening at every stage. Communication was very good.”
Delivery and BAGMA Handover
The delivery and BAGMA-standard handover were executed smoothly. Staff members who received the vehicles reported that the demonstration was clear, helpful, and genuinely educational.
“The team felt they learned something during the handover process.”
Results and Early Impact
Just a week after delivery, the vehicles have already made a strong impression at Wadswick Green. The enhanced features, including Bluetooth connectivity, all-around mirrors, lights, and indicators, have been warmly received.
“They look gorgeous and represent great value for money.”
Beyond practicality, the new fleet has carried symbolic value within the village:
“The vehicles have made a very clear point to residents and staff… we value you, and we’re happy to invest in you.”
Recommendation
Rangeford Villages confirmed they would “absolutely” recommend Utility Vehicles UK to other businesses and organisations seeking dependable and well-supported utility vehicle solutions.
