Client Overview
Four Paws Glamping, a boutique glamping business set in a beautiful yet hilly rural location, offers guests a luxurious countryside escape. However, the site’s steep gradients made transporting luggage, supplies, and equipment both time-consuming and physically demanding.
To enhance efficiency and improve the guest experience, Four Paws Glamping turned to Utility Vehicles UK for a practical, sustainable transport solution.
The Challenge
Before investing in an electric utility vehicle, staff had to manually carry laundry, cleaning equipment, and guest luggage up and down the hillside to reach the glamping pods. This created logistical headaches and occasionally dampened the guest experience during check-in and check-out.
Four Paws Glamping needed a vehicle that could:
• Simplify guest arrivals and departures
• Transport laundry, cleaning, and maintenance supplies efficiently
• Handle steep gradients and uneven terrain
• Offer an eco-friendly alternative to petrol-powered quad bikes or UTVs
The Solution
Utility Vehicles UK supplied a robust electric utility buggy, perfectly suited to the site’s challenging landscape and operational requirements.
The vehicle is now used daily for:
• Guest transportation – helping visitors and their luggage reach their pods with ease
• Housekeeping and laundry duties – carrying fresh linens and cleaning supplies
• Maintenance tasks – performing daily hot tub checks and other routine jobs
• Waste management – transporting bins 500 yards to the collection point
The Results
Since introducing the electric utility vehicle, Four Paws Glamping has seen a major improvement in both operational efficiency and guest satisfaction.
“It has created a smarter, more streamlined check-in process. Guests now enjoy the views rather than struggling up the hill with their bags — a much more positive start to their stay.”
Other key benefits include:
• Efficiency: All equipment and supplies can be taken in one trip
• Professionalism: A smoother, more polished guest experience
• Sustainability: Electric operation reduces emissions and fuel costs
• Practicality: Reliable performance on steep, rough terrain
Despite the site’s gradients, the vehicle has exceeded expectations:
“It was quite an ask given our location, but it hasn’t been outdone by guests yet! The storage space is great and it’s handled the steep hills really well.”
After-Sales Support
When the digital display for speed and charging became temperamental, Utility Vehicles UK arranged a prompt on-site visit to repair it.
“It was easy to arrange, and someone came out quickly. Karen was very helpful on the phone — I was pleasantly surprised given how remote we are.”
The Outcome
Four Paws Glamping now enjoys smoother, more efficient day-to-day operations and a noticeably enhanced guest experience.7
“It does two jobs in one for me — helping transport things and being a smart front for the business. I’d definitely recommend Utility Vehicles UK to others in the leisure sector.”
Summary
Client: Four Paws Glamping
Industry: Leisure & Tourism (Glamping)
Supplier: Utility Vehicles UK
Vehicle Type: Electric Utility Buggy
Key Uses: Guest transport, laundry, maintenance, waste management
Key Benefits: Improved efficiency, guest experience, and sustainability
