Supporting Volunteers with Reliable Electric Transport
Background
NCI Hengistbury Head, part of the National Coastguard Institution, operates a volunteer-run lookout station overlooking one of the most visited stretches of coastline in Dorset. The team needed a dependable way for volunteers to reach the station, especially those for whom the steep walk had become too challenging.
The Challenge
For years, volunteers used their personal vehicles to access the site. When regulations changed, only an electric vehicle was permitted for transport. This left the organisation searching for a safe, compliant and reliable alternative that could handle daily use and varied weather conditions.
Why Utility Vehicles UK
The search originally began in 2019, with NCI reviewing quotes from several suppliers. After Covid delayed the project, the team returned to the task and chose to re-engage with Utility Vehicles UK. The helpful communication, open approach and strong product knowledge made UVUK the preferred supplier.
Experience Working with Utility Vehicles UK
NCI described their experience as ‘open, helpful and friendly’ from start to finish. Delivery and the BAGMA-certified handover process were handled professionally, with clear training for several members of the crew to ensure confidence and safe operation.
Impact
Introducing the electric vehicle created a significant and immediate benefit:
It allowed volunteers who previously struggled with the walk to return to active Watch Keeping duties. The station gained back valuable experience and increased operational resilience, simply because transport was no longer a limiting factor.
Results
• Reliable, regulation-compliant transport to the lookout
• Increased volunteer participation
• Safer and easier access to an important coastal monitoring point
• A smooth, well-supported delivery and training process
Would They Recommend Utility Vehicles UK?
Yes. NCI Hengistbury Head recommend Utility Vehicles UK for the quality of the vehicles, the supportive team and the overall service experience.
Whether you manage a coastal station, a nature reserve or a busy campus, dependable transport matters. Contact Utility Vehicles UK on 0345 8055 494 and explore electric vehicles designed for your environment.
